01
Call and dispatch
You call (833) 321-7153 and describe what happened. We ask about the water source, the rooms affected, and whether the power is safe. A crew is dispatched immediately, and you get a text with the technician name and ETA, usually 45 to 60 minutes.
02
Inspection and shutoff
On arrival we shut off the water if it is still running, then walk the property with a moisture meter and thermal imaging camera. We map the wet zone, check the crawl space, and photograph everything for your insurance claim. This takes 20 to 30 minutes.
03
Extraction
We roll in truck-mounted water extraction units and wet/dry vacuums to pull standing water from carpet, hardwood, tile, and concrete. A sump pump handles deeper water in basements and crawl spaces. Most rooms are water-free in one to three hours.
04
Drying and monitoring
We set air movers and dehumidifiers, sometimes a desiccant dehumidifier for tight spaces, and check readings daily. Drying usually takes three to five days. You get a written moisture log at every visit so you can see the numbers drop.
05
Final walkthrough
When the moisture meter matches a dry standard, we remove the equipment and do a final walkthrough with you. We hand over the drying report, note any repairs still needed, and leave the space ready for flooring or paint.